Do you test on animals?

Absolutely not! We are 100% cruelty free.

 

What are your candles made with?

All of our candles are hand-poured in the UK using a unique blend of essential oils and natural vegetable wax.

 

What are your wax melts made with?

Our wax melts are hand-poured in the UK using 100% soy wax and fragrance oil. Unlike our candles, our wax melts do not contain essential oils.

 

What is Your Return & Exchange Policy

We want you to be happy with your purchase. Due to the nature of our products, all sales are final. However If there are defects with your candle or it became damaged during shipment, we will replace it for you free of charge. Just shoot us an email info@memorlondon.com and we'll sort it. 

 

Can I add a gift note to my order?

Of course you can. There is the option to add a gift note once you have added the product to your cart. Please leave the note in the box and we will sort it.

 

Where do you ship?

We currently ship to customers in the United Kingdom. Check back for updates!

 

How long does it take to process my order?

Once you place your order, you will receive a confirmation email. Your order will be processed within 2-3 business days. If you happen to place your order during weekends and holidays, please allow 3 business days for your order to be processed. Once your package ships, we will send you a shipping notification via email where you can track your order.